Check out The Boston Mamma Interview with yours truly
"Welcome to Boston Mamas Rock! – where we’re giving a voice to fabulous local mamas from all walks of life. Read on for today’s interview with Lauren Hefferon, mother of three, avid cyclist, and director of the bicycle tour group Ciclismo Classico. Then go ahead and nominate yourself or a friend!
Lauren Hefferon, Director and CEB (Chief Executive Biker), Ciclismo Classico
Christine: Welcome, Lauren! I was so fascinated to read about your international company based right out of Arlington. Tell us a little bit about your background. You studied anthropology at Cornell; what path led you to starting your bicycle vacation business Ciclismo Classico?
Lauren: I started cycling longer distances and really began to embrace cycling passionately when I was a freshman in high school. I was very active and played many sports but once I tore cartilage and had knee surgery I realized that I had to find a sport that was low impact yet fueled my desire to be very active. During my tumultuous teenage years, cycling was both a safe and positive escape. I remember packing my lunch and taking off for the entire day to ride to my heart’s content around Southern NH (and worry my parents to death!). I would stop at general stores, churches, graveyards, whatever tickled my fancy; every summer following was mine to ride and explore where I lived and beyond. My high school graduation adventure was a two-week bike camping trip up the Maine coast to Nova Scotia with five guys and myself; only three of us made the whole trip. When it came time to choose a college, I chose Cornell not only for its education but also for the incredibly beautiful Finger Lakes as a cycling destination. My father at first was concerned about getting my priorities straight but he knew that if I was cycling daily in a place that I loved that I would be happy and would thrive.
At Cornell I immediately signed on to lead bicycle-touring classes for their Wilderness Reflections program that orientates new students via experiential outdoor programs. In terms of academics, my major was anthropology, which perfectly fit my adventurous and culturally curious spirit. I started to see myself as a cycling anthropologist - wherever I rode, I would observe and appreciate the subtle variations and unique qualities of the people, traditions, and places I experienced. Envisioning guiding in my future, I did a six-week National Outdoor Leadership backpacking training course (NOLS) in the Wind Rivers of Wyoming. I absolutely fell in love with the leadership learning experience and began to pursue other leadership opportunities, including working as bicycle tour guide for Interlocken International Kids Camp (now know as Windsor Mountain).
Upon graduating from Cornell, I received a Rotary scholarship to study art in Italy, the native country of my grandparents. Before beginning my studies in the fall of ‘83, I embarked on my first solo bicycle-touring trip through Europe. The multicountry camping bike tour, starting in Italy, was three months and 3,000 miles long. During the tour (that wound its way through my grandmother’s home town) I took notes, recorded my route, and presented my Rome to London itinerary to Camp Interlocken’s Research and Development director. With his blessing I launched my career in itinerary development and the following summer led my first six-week Rome to London camping tour with 14 teenagers. It was the hardest job of my life but I loved it. I was hooked and it was one of their best selling itineraries.
During my three-year stay in Italy, I rode, raced, and explored every road in Tuscany and envisioned leading tours through this gorgeous countryside. I returned to Boston in 1986 and after dabbling with an art degree, and some waitress and temp gigs, I knew that the only person I could work for was myself. I jumped off the diving board, developed a couple of itineraries in Tuscany, designed a simple brochure, and hit the road smiling and selling what I loved.
Christine: Your tours are now international, but when you started the business, did you have to start smaller while you developed a client base? What was your first expedition and how did you find clients for that first journey?
Lauren: I launched my first two tours in June of 1989 for a grand total of 18 guests (we now have over 1000 per year on 85 tours). Both these tours were in Tuscany, a region I know like the back of my hand. My approach to getting clients was pure gorilla marketing: cheap ads, handmade posters, letters to friends, and hundreds of phone calls. The following year my then future husband Mauro got involved and we had five tours and 60 guests and continued to double and triple our business every year until 2001 when the world as we know it changed and all travel companies had to evolve and adapt to a new world of travel.







